Heat pumps

Heat pump not heating

A heat pump that no longer heats can have setting, flow, hydraulic, sensor or refrigeration circuit issues.

Possible causes

  • incorrect temperature setting
  • insufficient flow in installation
  • clogged Y filter
  • sensor or valve issue
  • defrost process or refrigerant error

Useful information

  • error code, if present
  • outdoor temperature
  • displayed flow/return temperature
  • photos of indoor/outdoor unit and controller
  • whether installation uses underfloor heating or radiators

Caution

Do not change technical parameters without documentation. A wrong setting can affect efficiency or protections.