Water / excavation

Water service connection leak

A leak on the water service connection may require plumbing inspection and sometimes manual or mechanical excavation for repair.

Possible causes

  • cracked fitting in meter pit
  • old or leaking valve
  • buried pipe crack
  • settlement or frost
  • high pressure or water hammer

What to observe

  • where water appears at surface
  • whether the meter turns without consumption
  • photos of meter pit and affected area
  • whether surface is asphalt, concrete, soil or paving
  • machine access if needed

Service

Depending on location, work may be manual or with backhoe, with repair of the affected route.